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Privacy Policy

 
Effective Date: March 12, 2026
 

At USENT EXPRESS LTD., accessible from https://usent-express.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by USENT EXPRESS LTD. and how we use it.

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1. Information We Collect

We collect several different types of information for various purposes to provide and improve our logistics and express services to you:

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, such as your full name, email address, phone number, and physical mailing address (for shipping and delivery purposes).

  • Usage Data: We may collect information on how the Service is accessed and used, including your IP address, browser type, device information, and time spent on pages.

  • Tracking & Cookies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to enhance your user experience.

2. Log Files

USENT EXPRESS LTD. follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide, operate, and maintain our shipping and logistics services.

  • To process and track your shipments.

  • To notify you about changes to our Service or delivery updates.

  • To provide customer support and respond to inquiries.

  • To monitor the usage of our Service to detect, prevent, and address technical issues.

4. Data Transfer and Disclosure

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state or country where the data protection laws may differ.

USENT EXPRESS LTD. will not share or sell your data to third parties for marketing purposes. However, we may disclose your data if required by law or to protect the rights and safety of our company, our customers, and the public.

5. Third-Party Services

We may employ third-party companies (e.g., payment processors, customs clearance agents, or sub-contracted carriers) to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Data Protection Rights

Depending on your location, you have certain data protection rights:

  • The right to access, update, or delete the information we have on you.

  • The right of rectification (to have your information corrected).

  • The right to object to our processing of your personal data.

  • The right to data portability.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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